Cart Icon My Basket (empty)
Image Alternative Text
Image Alternative Text

Order Policies

Return/Refund Policy

Due to the perishable nature of some products in our gift baskets/gift towers/care packages, we do not offer refunds on returned gift baskets/gift towers/care packages. If you experience a problem with your order, please do not hesitate to call us at 434-384-2900 during store hours or email us at any time.  Quality customer service is of the utmost importance to us.  If your gift arrives damaged, please notify us immediately.

Substitution Policy

Occasionally, we may run out of a specific item due to a variety of reasons. Therefore, we reserve the right to substitute an item of equal or greater value in our gift baskets/gift towers or care packages.